Often
a small business will be required not only to make conference calls
outbound and inbound, but also to be able to record some or all
of those outgoing and incoming calls.
Examples
of this would be regulated businesses, perhaps in Financial Services,
such as:
Insurance
Brokers
Finance
Houses
Independent
Financial Advisers
Money
Brokers
Financial
Consultants
HOW IT WORKS
easy-dial
will modify the PBX or telephone system in use by the client.
Calls
that need to be recorded would be easily selected by the client
- as an example, this may be all calls from all extensions or
a combination of incoming and outgoing calls arranged through
nominated extensions.
Users
of the service would experience no difference in call quality.
easy-dial would provide termination of calls that required either
conferencing or recording.
Recordings
would be stored on a remote server accessible via a web management
page by the client..
The
cost of the recording service is from £50 per month, and
is dependent upon the size of the PBX and volume.