We
are committed to protecting your privacy. We will only use the information
that we collect about you lawfully (in accordance with the Data Protection
Act 1998) We
collect information about you for three reasons:
If
we are required to by law
To
let you know about our other products
To
advise you of service changes and improvements;
On
demand, we will send you a monthly Newsletter and occasionally communicate
any essential information for you to use our service. The Newsletter
will always have an "unsubscribe" or "remove"
option at the bottom. We
will not pass your details to third parties, ever.The
type of information we may collect about you (for products in addition
to the callthrough product) includes:
your
name
address
phone/fax/mobile
numbers
email
address
credit/debit
card details
We will never collect sensitive information about you without your
explicit consent.
The information we hold will be accurate and up to date. You can check
the information that we hold about you by emailing us. If you find
any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance
with our internal security policy and the law.
We
may use technology to track the patterns of behaviour of visitors
to our site and users of our callthrough service. This can include
using a "cookie" which would be stored on your browser.
You can usually modify your browser to prevent this happening. The
information collected in this way can be used to identify you unless
you modify your browser settings. If
you have any questions/comments about privacy, you should email
us.
Customer Services hours on 0870 760 5125 are now 9.30am to 5:30 pm
Monday to Friday UK time (GMT).